The below-mentioned terms and conditions are accepted if the user is using the web site. Pack Prog LLC reserves the rights to alter or revise these terms and conditions with no prior acknowledgement or notice at any point in time. It’s recommended for the consumers to visit this page every now and then. Pack Prog owns the contents that are utilized for the assembly of our products. The materials aren’t sold to other parties. It’s within Pack Prog’s authority whether they distribute free samples or showcase the quality of their product in any other way.
COPYRIGHTS AND TRADEMARKS
It is understood that by utilization of this website the user is aware that all the content/information that features on the website, which includes, writing, software, data, media, photographs, graphics, illustrations, designs and maps or any other/additional content or material which is collectively termed to be ‘Our Website Content’, is under the ownership of Pack Prog. Any modification, updating, copying, storing, republishing, distribution and transmission of this content are strictly prohibited without the written and legal permission of the owners of this website.
USER CONDUCT ON OUR WEBSITE
The user is responsible for any content either pictures, music, or any form of media which they upload, publicize, share, distribute or disperse through our website. The user agrees that any material either pictures or text that they upload, share, publicize or distribute on our website or is used in correlation with Our Website material/content, will not include any text, image, graphics, trademark, logo, or any copyrighted work that belongs to any third party unless they have gained the appropriate authorization from the respective owners for such purpose/usage. The users agree that they shall not upload, share, publicize or in any way give out or disperse through our website any web content that is unpleasant, obscene and restrict our various users from utilizing the services of our website or infringe the learnt property rights of Pack Prog or any of its affiliates.
Pack Prog does not control the contents shared by the users of Pack Prog and hence give no assurance of the validity, decency or morality of the material. Pack Prog will not be accountable for any web material which you find inappropriate, unlawful or obscene.
Pack Prog reserves the right to remove any content that is indecent, offensive, vulgar, obscene or otherwise unlawful but it’s not their duty to take down such content which violates terms and conditions or which are thought of as objectionable. Pack Prog holds the right to keep any content shared on their website or may reveal it if required (a) stick to judicial process; (b) apply the terms of service; (c) replies the assert that the web content disobeys the third-parties right; or (d) keeps the rights, wealth or safety of our website and its users.
To receive their ordered products, users are obligated to provide the website with the correct information. Our website is strictly designed for use by humans and not for automated usage. Any misuse of the website which violates the terms and conditions of Pack Prog will be considered illegal and PackProg.com holds the right to take legal action.
If you are a user and you have placed an order on our website, you assure that you have the permission and authority to place an order and the corporate can create unique products on your behalf. You assure that you are of sufficient age to stick to the judicial proceedings if you experience anything using the website as a customer.
If you use the website, it reflects your consent that you acknowledge and accept the privacy policy of Pack Prog. You confirm that you have read and understood the company’s privacy policy and the use of personal and business information as described in our privacy policy.
RETURNS AND REFUNDS
Since all the orders are unique, so all payments are final nonrefundable. If we acknowledge that we made a mistake, we will re-print/reproduce the order. No Refunds or Store Credits will be entertained under any circumstances.
If you discover an issue/irregularity or mistake regarding your order, then you are liable to inform the company within 3 working days after receiving your order. In case of an error in printing, Pack Prog will reprint your original order but won’t refund the payment. Defects or faults of any kind examined/acknowledged by the relevant authority/department assigned by Pack Prog. The consumer/client must send the faulty product to the company, at their own expense, within 7 business days to claim reprint of their product. Rush orders charges are nonrefundable.
PAYMENT ORDER PLACEMENT, CANCELLATIONS
The prices of products are given in USD (U.S Dollars) on our website. Hence, the payment will be accepted in the same currency. The company starts working on your requested order once they have received the total amount due against the services, which includes taxes, shipping charges etc via one of the authenticated payment source/platforms.
The order placement also includes sending the company final form of the product or services via electronic file or hard copy of the ordered product or services they need the company to do for them. The printing tasks are sent to the press department once you are sure about what you want from us. After the task is sent to the press department no changes are made in anything regarding timing and design. However, you can cancel the order within the limited duration of 4 hours after proof approval. This cancellation will cost you $30 and 10% of the total payment of your order. The customers also have the option to cancel their order after a 24-hour limit however this will cost them a 50% of the total payment of their order to cover up the time and Resources the Company wasted in making your product. Although the company does not assure that one can cancel their order after the 24-hour time limit.
PRODUCTION SPEED, SHIPPING AND DELIVERY OF ORDERS
Once you have paid or sent the complete amount of your order to the company and shared your order with artwork/file either in hard form or electronic form, and agreed upon the shared content, which is reviewed by the press department then the production speed and printing turnaround time starts. While placing an order on our website you can select the production speed which shows the number of working days from printing to the shipment. You should send your design approval before 10 am Central Standard Time (CT). The Company and its employees try their best to provide the users with their products on time via shipping. In case of any delay, Pack Prog is not liable for any loss/damage caused due to delay in shipping. The customers accept that the company is not responsible for any delay because of the weather or customs issues which cannot be controlled directly by us. If there is a problem with the printing process, the charges will be refunded although orders aren’t cancelled caused by delay in printing.
The company provides 10 to 12 days for shipping the product while 6-8 days for accelerated shipping (with 2-3 days for ground shipping) to any location within the USA having no weight and quality limitations. Shipping to the extra locations will cost you extra charges. The company is not responsible for the delivery transportation timings, and loss or damage which is done during the shipping. Legally the company is not to be blamed for any loss in shipping. Although this type of incidents can be bought into attention after 6 working days after the shipment If you provide us incorrect shipment delivery address or otherwise make an error in the submission of the complete delivery address, we will charge additional shipping and handling charges for re-shipment.
NO LIABILITY FOR ERRORS
PackProg.com is not to be held responsible if there are errors in the final printed product with regards to:
– Spelling, Grammar, Font,
– Graphics, punctuation, percolating marks
– Erroneous fonts, dyelines, cropping marks, cracks in folds
– Overprinting errors
– The difference in finished product size
LIMITATION OF LIABILITY
Pack Prog or its suppliers, vendors, employees, staff, and/or any other person related to the company, either directly or indirectly, cannot be held liable for any accidental, indirect or consequential damages of any sort. Damages of any/all kinds equating to a loss of data, income or revenue, despite prior intimation to Pack Prog, resulting from or in relation to the performance of the website or due to failure to deliver the products or services that you may order/acquire from Pack Prog or its affiliates, including without lamination, damages occurring from human error, mistakes, pandemic, delay, disruption of services or any other seen or unforeseen circumstances are not the responsibility of Pack Prog or any of its affiliates. In no scenario can Pack Prog be held responsible for any damages or circumstances resulting from the user’s incorrect or unauthorized use of this website and its content.